Probably one with a very...very....very rich clientele. They lost my business over it. Or maybe they just do oil changes, battery swaps and windshield wiper blade changes... who knows.
KJ left me stranded, won't crank... what to do now
- Thread starter jnaut
- Start date
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Probably one with a very...very....very rich clientele. They lost my business over it. Or maybe they just do oil changes, battery swaps and windshield wiper blade changes... who knows.
loves_off_roading
Full Access Member
jnaut the same thing happened to me a couple of weeks ago. I def agree with you. I still haven't written that angry rant letter to Chrysler yet but it's gona happen.
JeepJeepster
Full Access Member
Tis true though.
tjkj2002
Full Access Member
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It's built that way for a reason,mainly theft deterrent.
At least they will get a good laugh,almost all newer vehicles are built the same way and not going to change.
ThunderbirdJunkie
Bronze Supporter
And apparently repair deterrent.
I know and understand.
My frustration comes from the fact that I did a career in software engineering. Software engineering is unique in that ye who builds also maintains.
So when you build a piece of software that has to be changed, modified, fixed or worked on later, a good programmer is measured by how easy it is to maintain the code. If you have to dismantle the entire project and re-engineer 25 modules to make a minor change, you get pointed at and laughed at behind your back.
If I had the mechanical skills, I'd seriously be curious to dismantle the thing myself and see if it's fixable or bypassable without a steering column replace. I mean, it's a switch, and it has to have contacts in it somewhere.
Do tell. Is there some part of the start-switch that can be replaced, and some part of it that can't?
sleeve
Full Access Member
I think he was refering to the MultiFunction Stalk and not the physical ignition assembly.
Yes,under muti-stalk deal on left side of column,FSM has details on replacing,if I had it with me would share.
FSM-chapter 19-8 through 19-10
4793576AC switch is what bill from dealer shows.
quick Google shows several dealers that have it,Autozone carrys it also for 16-17 $
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Yes, haven't been back to the board in a while... lots of stuff going on with the holidays, my jeep being out etc.
It was the starter switch, required a new steering column and a ton of money. Stings but it's working and I'm happy.
jnaut, I am glad that the repair is complete and back on the road again.
I am shocked that they would have to replace the whole steering column to fix the ignition key switch, theft deterrent or not, how much was that new dealer steering column?
I am shocked that they would have to replace the whole steering column to fix the ignition key switch, theft deterrent or not, how much was that new dealer steering column?
Steering column alone was something like $289 - $300. Can't remember the exact price. Installation and diagnostic time for the tech really ran up the bill.
I'm happy she's back on the road, too. To be honest, it wouldn't have pissed me off nearly as much except that I paid the dang thing off in September. I was hoping to... you know, go a few months before throwing a ton of money at it. For instance, a mod or two would be nice, but that just got set way back. And all this RIGHT before Christmas, too. It's like getting a kick in the tenders...
ThunderbirdJunkie
Bronze Supporter
Bump for ThunderbirdJunkie having what appears to be the same issue.
Dammit.
Dammit.
I had the same trbl with my liberty. No start lights and radio and acc work fine battery and starter fine but no crank.the ignition actuator pin is broke in the steering colum.to verify no power going to your stater relay ck fuse 28 with a volt meter if fuse is good you should have 12 v at the fuse when someone put the key to start you should get 12 v.if no remove the steering colum cover 2 torx screws on bottom.noe ck the red wire at the ignition switch hot all the time 12 v..now check the light blue / red wire at the ignition switch when you put the key to start position you should get 12 v at the lght blue /red wire if No your ignition actuator is the issue.now remove th e multi function switch on top remove the 2 torx screws and just move it to the side .noe remove the 1 torx screw to free the ignition switch. Now remove the key cylinder put key in thr RUN position and press the tab on the bottom on the cylinder and pull the lock out. Now remove 2 torx screws on thr plate on bottom .just becareful you dont lose the spring that is inside of the plate.now you can pull the ignition actuator and ignition switch out .remove the harness from the ignition switch .now just pull apart the actuator from the switch. You are going to need T-10 And T -20 security torx bits .. reverse process to install if your not sure just take some pics as you go..good luck
I had the same trbl with my liberty. No start lights and radio and acc work fine battery and starter fine but no crank.the ignition actuator pin is broke in the steering colum.to verify no power going to your stater relay ck fuse 28 with a volt meter if fuse is good you should have 12 v at the fuse when someone put the key to start you should get 12 v.if no remove the steering colum cover 2 torx screws on bottom.noe ck the red wire at the ignition switch hot all the time 12 v..now check the light blue / red wire at the ignition switch when you put the key to start position you should get 12 v at the lght blue /red wire if No your ignition actuator is the issue.now remove th e multi function switch on top remove the 2 torx screws and just move it to the side .noe remove the 1 torx screw to free the ignition switch. Now remove the key cylinder put key in thr RUN position and press the tab on the bottom on the cylinder and pull the lock out. Now remove 2 torx screws on thr plate on bottom .just becareful you dont lose the spring that is inside of the plate.now you can pull the ignition actuator and ignition switch out .remove the harness from the ignition switch .now just pull apart the actuator from the switch. You are going to need T-10 And T -20 security torx bits .. reverse process to install if your not sure just take some pics as you go..good luck
