nitroproof
New Member
My '05 KJ is out of warranty but has under 18K, the previous ower was the proverbial little old lady who only drove it...
Anyway, the horn stopped working (panic & door remote beeped). I took it to my local dealership, the service dept said it was a $400 repair, the clock spring module. I asked him the cost of the parts - $240, a quick internet search found one on fleaBay for $200.
I called Chrysler Customer Care's 800 number and filed a claim. The very nice case rep, Camila, called and asked what I would want Chrysler Corp to do... I asked for 1/2 of the cost of repairs.
Yesterday she called me back, Chrysler is covering the cost of the part (240 bucks) my total bill with PA sales tax was $442.
So Long story short I'm happy with Chrysler Customer Care!
Before th KJ I had a 2001 Chevy Tracker 4 cylinder auto. Now I can actually pull into the passing lane w/o turning off the A/C!
This is my 2nd Jeep, my first was a '69? DJ-5 Postal/Dispatch I bought at a govt auction for $900. Still miss that little sucker!
Anyway, the horn stopped working (panic & door remote beeped). I took it to my local dealership, the service dept said it was a $400 repair, the clock spring module. I asked him the cost of the parts - $240, a quick internet search found one on fleaBay for $200.
I called Chrysler Customer Care's 800 number and filed a claim. The very nice case rep, Camila, called and asked what I would want Chrysler Corp to do... I asked for 1/2 of the cost of repairs.
Yesterday she called me back, Chrysler is covering the cost of the part (240 bucks) my total bill with PA sales tax was $442.
So Long story short I'm happy with Chrysler Customer Care!
Before th KJ I had a 2001 Chevy Tracker 4 cylinder auto. Now I can actually pull into the passing lane w/o turning off the A/C!
This is my 2nd Jeep, my first was a '69? DJ-5 Postal/Dispatch I bought at a govt auction for $900. Still miss that little sucker!
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