Be Warned - Very Poor Customer Service

[CalcityRenegade]

I had issues with rockauto once too with an oxygen sensor for the LR3. Ordered the one I wanted/needed, got it and the connector was totally different (it was for an 06 LR3, mine is an 07 and there was a switch somewhere in there). They argued with me that I ordered the wrong sensor, etc and it took them awhile to realize that they have their sensors listed wrong. They eventually let me return it but it wasn't easy.

I do not understand why companies argue with people like that. My local part store is wonderful and never argues. You have an issue and they make you happy even if you are in the wrong or ordered something wrong. Treat people right and they will continue to buy from you.