Marlon_JB2
Kombat Edition Jeep
I dropped mine off yesterday about noon, I was told it would take about 3-4 hrs. I got a call around 4pm and he said "um ya we're not gonna be able to finish it today so we will have to keep it overnight." I say "WTF? You've got to be kidding me?" He says "well since yours is the first to come in for the recall, we didn't know how involved it was going to be. Plus since your jeep is 8 yrs old we're having a hard time getting the bolts loose." Needless to say I was pissed! How can you be a dealer service center and not know what is involed in replacing UCA's!! So anyway I got a call about 9:30am telling me it was ready. It's a good thing I wasn't paying for it, and it wasn't too much of an inconvenience for me, or heads would have rolled!
ouch. what dealer did you drop Your Jeep off with?