Robsama
Full Access Member
I purchased my Jeep from a non-Chrysler dealer. When I signed the paperwork I was told there were two keys yet by the time I took delivery of the vehicle one of them had disappeared. I was promised a second key and the dealer has been dragging this on for 2 months now. I just spoke with him and he said that he was told due to the plant shutdown parts such as keys are on backorder. When I asked how much longer he was told he had to check back in 2 weeks. I pretty much told him this sounds bogus and that I could just walk into the Jeep dealership (which is literally across the street) and buy a key.
If he can't get me a second key he offered a monetary compensation. I guess I'll just call my local stealership and see what it will cost and ask for that. But, since my Jeep still has this missing key floating around out there, possibly at a dealership where whoever has my key may have access to my info (such as address), should I ask for a new key and a new program on the Jeep's computer? Or is that even possible?
If he can't get me a second key he offered a monetary compensation. I guess I'll just call my local stealership and see what it will cost and ask for that. But, since my Jeep still has this missing key floating around out there, possibly at a dealership where whoever has my key may have access to my info (such as address), should I ask for a new key and a new program on the Jeep's computer? Or is that even possible?