cubejockey
New Member
I lease a 2005 Liberty CRD and one day I noticed an awful hissing sound when I accelerated. The turbo was toast. I took it to the dealer to get it and 2 other problems fixed with it.
A week and several phone calls later, the service rep said the turbo was "replaced" but the tech couldn't make an adjustment for it to work right. Therefore the car was no better than when I brought it in. A special scope needed to analyze why the turbo was still not working, but they nor several nearby dealers didn't have one and it would have to be ordered. "...they may get it next week."
"Well call you when it comes in next week..." I was had "next week" is Christmas week. (blarg) Clever move. No paperwork was given to me, just go away while we deny we leased you a CRD.
Is this "five star" dealer in over their heads and can't offer a solution?
A week and several phone calls later, the service rep said the turbo was "replaced" but the tech couldn't make an adjustment for it to work right. Therefore the car was no better than when I brought it in. A special scope needed to analyze why the turbo was still not working, but they nor several nearby dealers didn't have one and it would have to be ordered. "...they may get it next week."
"Well call you when it comes in next week..." I was had "next week" is Christmas week. (blarg) Clever move. No paperwork was given to me, just go away while we deny we leased you a CRD.
Is this "five star" dealer in over their heads and can't offer a solution?