Liberty air-bag

[turblediesel]

Doesn't sound like your dealer has anything but their own interests in mind. Unwilling to take responsibility and out to profit on their error.

 

[psrountree]

It was not the dealer that caused the problem, they are just trying to fix it.

Peter

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[psrountree]

"My complaint" has now been forwarded from FCA EMEA (Europe, Middle East and Africa), to Fiat Chrysler Automobiles Asia Pacific. I have started an international incident.

There was a recall several years ago about unexpected deployment of air bags in Iiberties 02 to 04. The ORC Module was not currently available then either. Were any of you affected by this recall ?

Peter

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[JasonJ]

"My complaint" has now been forwarded from FCA EMEA (Europe, Middle East and Africa), to Fiat Chrysler Automobiles Asia Pacific. I have started an international incident.

There was a recall several years ago about unexpected deployment of air bags in Iiberties 02 to 04. The ORC Module was not currently available then either. Were any of you affected by this recall ?

Peter

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I currently have an open recall to replace the airbag control module on my 03 ... the letter I received this past summer said parts were available and would be ordered by my local dealership. I haven't taken it in yet to be completed, so I couldn't say if they are suddenly now not available.. but something tells me US law regarding vehicle safety recalls would require Fiat-Chrysler to ensure that replacement parts were indeed available.

 

[psrountree]

Hi JasonJ. Fiat Chrysler Asia Pacific is in Melbourne Australia. They have confirmed that the module is discontinued but there maybe two in a warehouse somewhere in Europe. Time zones mean we lose a day fairly easily. It is 7.50 am here, we willsee what the day brings.

Peter

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[psrountree]

Nothing happened. But they asked me to reply to a customer survey, so I was not very complimentary. I wonder if anyone reads the comments or if it just goes to "statistical analysis". All shut for Christmas now, will stir them up again on the 27th.

Merry Christmas everyone,
Peter

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[psrountree]

Air bag replacement ( continued)
No further comment from Fiat Chrysler Customer Services in Melbourne, have emailed today, asking for an update.

Have also talked again to the dealer and convinced them to try to source a controller elsewhere, maybe a Jeep dismantler. They do not know if a second-hand controller can be used again successfully.

Does anyone have experience here ?

We have been carless (Jeepless) for 5 weeks now I need to try to move things along.

Thanks for your help.
Peter

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[Rich75043]

I have an 03 and I literally just had my controller replaced at the dealer due to the recall. Maybe North America specs are different? The part number they used for the recall is
CBSZR063AA
Of course I don't know if that's the one you need but every little bit of help counts. Good luck.

 

[psrountree]

Hi Rich, thanks for that. I think my KJ has 8 airbags, but I have no idea how many controllers are involved. The part number I need is 04606954AA, ORC Module.

Thanks, Peter

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[Rich75043]

you could get one from here and pass the bill on to the mechanic in question.
https://www.factorychryslerparts.com/products/MODULE-Occupant-Restraint/4268184/04606954AA.html

 

[psrountree]

Hi Rich ! This the most promising thing I have seen in 5 weeks. Only trouble is I Cannot open the site on my tablet. Will try other devises and get there eventually. I am ecstatic !!!!
Thankyou, thankyou, thankyou !!!!!
Peter

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[psrountree]

Hi Rich. Opened it now, looks great. 6 pm here so will pass it on to the dealer in the morning. Fantastic !!!!

Peter

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[psrountree]

Progress !!! Well, sort of. The dealer cannot buy outside their Austalian franchise, so I got the details, found another one at mopartsoverstock.com, cheaper freight. I also convinced the dealer to try for a second-hand one in Austrailia, success !!! Just hope it can be reconfigured.

The airbag has to be "new", and has to come from USA, 4 to 6 weeks, cannot be air-freight because it contains a pressure cylinder. Hope it all comes together.

Thanks for your support, it has been a steep learning curve for me.

Sincerely
Peter

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[JasonJ]

Progress !!! Well, sort of. The dealer cannot buy outside their Austalian franchise, so I got the details, found another one at mopartsoverstock.com, cheaper freight. I also convinced the dealer to try for a second-hand one in Austrailia, success !!! Just hope it can be reconfigured.

The airbag has to be "new", and has to come from USA, 4 to 6 weeks, cannot be air-freight because it contains a pressure cylinder. Hope it all comes together.

Thanks for your support, it has been a steep learning curve for me.

Sincerely
Peter

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Sounds promising, good luck!