Well i ended up not getting them changed today. Couple of reasons. The mroe i thought about it, $140 each was a tad high, my buddy wasn't there today, and there was some new "hot shot" service manager working today, and not my usual service manager who I KNOW would give me a break on the price.
Plus the new guy was a big snotty. I told him that I had an appointment at this time and he pulls up the records and says, "looks like oil and filter change, state inspection, and front and rear exle fluid change." I said, "boy $140 per axle is alotta money just to change the fluid and seals on just the axles, I think i'm gonna hold off on them for another few thousand miles, unless you can cut me break on the price, because as you can see, all the service thats ever been done to my Jeep, which isn't much, has been done at this facility, isn't there some kind of loyal customer discount or something?" and he snaps my head off and responds back very quickly saying "NO SIR!" I was like, OK, definately don't touch my axles then young man, you just lost $280 in 3 seconds, and by the way, the oil change is free, here's my coupon." I then threw him the keys and walked away. Boy the look on his face was priceless...LOL. I talked to another salesman on the floor while I was waiting and he told me the regular S.M. would be in tonight and would be the one who gives me a follow up call later on this evening (I get one the night of bringing it in for service, asking was I satisfied or not, and would I change anything). I know the regular S.M. pretty well, and I do intend on letting him know about this new "hot shot" punk.
It really is a shame. This dealer's been in service for 75+ years and has a very good reputation. They've always made sure I was a happy guy when I left, taken me to and from work (a good 20 miles one way) several times when I've dropped it off for service/recalls, follow up with phone calls after each visit, and they know me by name now. And this is the first chrysler vehicle i've owned. And some young punk like this is going to send that dealers reputation down in massive flames with that attitude. And we all know, you're odds of finding a good chrysler dealer are pretty much non-existant.....so i'd really hate to see this one go sour.