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So I ordered a second regulator, installed it and on the first close-open test of the window the same plastic component snapped, as before - the white outer covering around the spiral wire core. Phoned the supplier who said I must have broken it while installing or the fault was with my window...

I replaced the driver's door window regulator on my 2007 KJ Cherokee (right-hand drive UK version). After installation but before attaching to the window I tested the up-down to see if it was working ok. It was, but when the window bracket got to its lowest point on the metal guide the motor...