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2011 Liberty Satellite Radio Frozen (AM/FM, AUX, CD working)


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2011 Jeep Liberty. Satellite radio frozen. Unable to change channel, restart, or update. AM/FM, AUX, and CD all work fine. ...

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Old 02-27-2019, 06:50 PM   #1 (permalink)
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Default 2011 Liberty Satellite Radio Frozen (AM/FM, AUX, CD working)

2011 Jeep Liberty. Satellite radio frozen. Unable to change channel, restart, or update. AM/FM, AUX, and CD all work fine. When Satellite is selected, it stays on a frozen channel for a few seconds, then automatically switches over to FM. Pulled out the radio and all connections to radio look good, but didn't see a satellite radio module. The antenna also looks good as AM/FM come in strong.
Thinking it's a bad satellite module, but not sure. Not sure where the satellite radio module is located or how to diagnose the issue. Any help would be most appreciated.
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Old 02-28-2019, 10:02 PM   #2 (permalink)
 
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Welcome to the forum, Have you paid your satellite subscription lately? Just kidding..
I have heard of other issues like this on the KK's.
In your owners manual find the radio fuse/location.
Ensure the radio is off, pull the fuse, and wait 5 minutes, replace fuse and see if it re-sets itself.
Give that a try & let us know if this works. Good luck..
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Old 02-28-2019, 11:16 PM   #3 (permalink)
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Tried as you suggested. No luck. Satellite radio still frozen. Any other thoughts?
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Old 02-28-2019, 11:52 PM   #4 (permalink)
 
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Without access to a KK service manual this is a real tough one.
The dealer could possibly do a scan for stored codes on that system.
Personally if it was my jeep & I was close to a dealer, I would drop by, or even give them a call.
Who knows maybe one of the service guys there has seen this before (listed known issues)
& may or could possibly recommend hard re-set or a quick diagnostic?
Post back what ever you can find out..sorry best I can do without the FSM.
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2004-OME Lifted-Bilstien-3/8 Top Steel Spacers-JBA4.5 A-Arms- PML Trans Pan-Riddler Cover-SpiderTrax Wheel Spacers-17"Silent Armor Tires-Setina PB400 PushBar-Rola Basket
Piaa Bulbs-Fogs 65W Mod- LED Puddle & Under Hood Lights- WeatherTech Mats/Mudflaps-Autel MaxiTrip OBDII Gauge& Scan Reader. Upgraded Stereo-USB Bluetooth Sat Radio.
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